Complaint Acknowledgement Letters Format

Complaint Acknowledgement
Subject: Acknowledgment of Your Feedback

Dear [Customer's Name],
  
Thank you for bringing your recent experience to our attention. We value your feedback and sincerely apologize for any inconvenience you have faced with our [Product/Service].
  
Please know that we take your concerns seriously, and our team is actively investigating the matter. We are committed to resolving this issue to your satisfaction and ensuring that similar situations are prevented in the future.
  
We will keep you updated on our progress, and if you have any further information or questions, please don't hesitate to reach out to our customer support team at [Customer Support Email or Phone Number].
  
Thank you for giving us the opportunity to improve.
  
Best regards,
[Your Name]
[Your Title]
[Company Name]